Who Are We
Direct Energy is one of the largest retail providers of electricity, natural gas, and home services in all of North America. A fully integrated energy company, Direct Energy’s vast lines of businesses include Direct Energy Supply and Trading, Direct Energy Residential, Direct Energy Business, and Direct Energy Services.
Our company is committed to providing our customers products and services in ways that improve the quality of everyday home and business life. We believe that our customers are our greatest asset. We are driven to align with our customer’s values and meet their needs. Ultimately, we inform and empower our customers practices through thoughtful offerings, transparent communication, and insightful innovations.
What We Do
At Direct Energy, we source, generate, process, trade, service, and supply energy to meet your current and future energy needs. More importantly, we harness our expertise to enable customers to not only understand their energy usage, but actively reduce it in alignment with their lifestyle, which could help them save money. We make sure energy is always available to you when you need it, and can guide your energy practices to help enrich your everyday life.
Our commitment to your homes and businesses extends to servicing and ensuring the efficiency of your heating and air conditioning systems, as well as maintaining the integrity of your plumbing and electric lines. It’s all part of our promise to make the energy company you choose one that can help your home, no matter your need.
Direct Energy invests in energy efficiency and innovation to empower consumers to use less, and equally deliver choices within a catalog of energy and service products. We help consumers become conscious and informed to improve their everyday life, and support the development of tomorrow’s energy markets today.
With approximately 6,000 employees, we are active in small and medium business, retail business, as well as home services to ensure we’ll be a stable, long-term partner to the millions of customers we serve both in the United States and Canada. And by securing innovative partners that offer efficiency products such as the Nest Learning Thermostat©™, rewards like Plenti™, and functionalities like Direct Your Energy, Direct Energy is on the cutting edge of new energy saving efforts.