Craig V. Eister
Senior Vice President, Global Revenue Management
InterContinental Hotels Group
As Senior Vice President, Global Revenue Management, Craig is a key member of IHG®’s Commercial & Technology organization, supporting commercial initiatives through flexible, competitively-advantaged systems and tools including the company’s Global Revenue Management System and Guest Reservation System which serve over 5,000 hotels around the world.
Leading a team of more than 150 resources located in several countries, Craig is responsible for revenue strategy, revenue services & design, revenue products, business implementation, revenue operations, revenue analytics and data strategy, and business assurance.
With IHG for over 20 years, Craig has specialized in revenue management and previously held roles in Global Technology and Finance. He was first introduced to the revenue management discipline working in the airline industry at American Airlines Decision Technologies.
Craig is a member of the Diversity and Inclusion Board. Craig also serves as an Executive Sponsor for two of IHG’s Employee Resource Groups: Out & Open and BERG (Black Employee Resource Group).
Craig holds a Bachelor’s Degree from Duke University in Math and Computer Science, and a Masters of Operations Research from the University of North Carolina at Chapel Hill. He is a member of INFORMS and the Professional Pricing Society and was recently recognized by HSMAI as one the Top 25 Extraordinary Minds in Sales and Marketing. Craig has a passion for community service, especially working with animal rescue, LGBTQ rights, and overall diversity intiatives.